POLICIES
|
 |





DELIVERY and TITLE
All shipments by SPROC are F.O.B. point of shipment from SPROC’s
facilities. The amount of all transportation charges will be paid to
SPROC by the Customer in addition to the purchase price of the
Products. Subject to SPROC right of stoppage in transit, delivery of the
Products to the carrier will constitute delivery to Customer and title and
risk of loss will pass to Customer. SPROC will make reasonable efforts
to initiate shipment and schedule delivery as close as possible to
Customer's requested delivery date(s). Customer acknowledges that
delivery dates provided by SPROC are estimates only and that SPROC
will not be liable for failure to deliver on such dates. Selection of the
carrier and delivery route will be made by SPROC unless specifically
designated by customer.
SPROC reserves the right to make deliveries in installments. Delay in
delivery of one installment will not entitle Customer to cancel any other
installment(s). Delivery of any installment of Products within thirty (30)
days after the date requested will constitute a timely delivery. Delivery of
a quantity which varies from the quantity specified shall not relieve
customer of the obligation to accept delivery and pay for the products
delivered.
PRIVACY
At SPROC your privacy is a top priority. Our only goal in collecting personal information from you is
to provide you with a smooth, efficient, and customized experience while using our services. When
you shop on our site, we collect personal information from you such as your name, e-mail address,
billing address, shipping address, telephone number, product selections, credit card or other
payment types.
We do not sell or rent your personal information to others. We use customer information we collect
only for the purposes of filling orders, contacting purchasers to inform them of their order status,
sending promotional information (only if requested), enhancing the operation of our site, for
statistical purposes and to administer our systems. We will not provide, rent, or make available
in any way, customer information to any party outside of SPROC. Customer order
information, credit card information and phone numbers are used to process the orders only.

QUALITY
Our Commitment to Quality From sales to shipping, SPROC is committed to meeting your
requirements for the right product, on time. Our mission is to be the source most preferred by
engineers and buyers for manufacturer electronic components.
SPROC is committed to meeting your needs, requirements, and creating total customer satisfaction
with on-time performance, order accuracy, and the highest quality of service. This is accomplished
through our commitment to continual improvement of our people, our suppliers, and our processes.
RETURNS
Re-stocking fees May Apply. Claims must be reported within 48 hours, during the Receiving
Inspection Process, the documentation must be digitally photographed..